Terms & Conditions

Agreement to Terms

By accessing leadsfortress.com or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms please do not use our services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and LeadsFortress by Web Premium Services ("we," "us," or "our").

Description of Services

LeadsFortress provides done-for-you digital marketing services for local businesses including:

• Review Fortress (Tier 1) Review generation, automated review request outreach, DBR monitoring, and monthly reporting
• Map Fortress (Tier 2) Everything in Tier 1 plus Google Business Profile optimisation, Local Falcon grid rank tracking, citation building and cleanup, and monthly visibility reporting

Services are delivered on a monthly subscription basis following a 10-day free trial period.

Free Trial Terms

• We offer a 10-day free trial for new clients. No credit card is required to begin the trial.
• At the end of the 10-day trial, if you choose to continue, your payment method will be collected and your first monthly subscription will begin.
• You may cancel at any time during the trial period at no cost.

Trial eligibility requires:

• A minimum of 100-200 contacts in CSV format for the trial, and 500 contacts for ongoing monthly campaigns
• An active or willing-to-activate Google Business Profile
• A valid US business with A2P 10DLC registration capability
• A Stripe-compatible payment method for post-trial billing

30-Day Money Back Guarantee

• Cancellation must be requested before the end of day 29 of your first paid month
• You retain all reviews generated during your trial and first month regardless of cancellation
• The money back guarantee applies to the first paid month only and does not apply to subsequent months

Subscription and Payment Terms

• Subscriptions are billed monthly on a recurring basis via Stripe
• Review Fortress: $297 per month
• Map Fortress: $497 per month
• Prices are subject to change with 30 days written notice to active subscribers
• Promotional code FORTRESS100 provides $100 off the first month for eligible founder clients only
• All payments are processed in USD. By providing payment details you authorise recurring monthly charges
• Failed payments may result in account suspension until payment is resolved

Cancellation Policy

• You may cancel your subscription at any time with no cancellation fee
• Cancellations take effect at the end of the current billing period
• No partial refunds are issued for unused days except as covered under the 30-day guarantee
• To cancel email hello@leadsfortress.com or use the cancellation option in your client dashboard

Client Responsibilities

To receive services you agree to:

• Provide an accurate customer database in CSV format of individuals who have previously done business with you
• Confirm all contacts have a pre-existing business relationship with you and have not previously opted out of communications
• Provide your Google Business Profile review link or grant temporary GBP access for Tier 2 optimisation work
• Complete A2P 10DLC registration for SMS compliance we guide you through this but registration is your responsibility
• Ensure all information provided to us is accurate, truthful, and not in violation of any applicable laws

Review Generation Compliance

• All review generation activities are fully compliant with Google's review policies
• We do not buy, fabricate, incentivise, or solicit fake reviews under any circumstances
• Review requests are sent only to your confirmed past customers using your provided database
• Review responses from customers are voluntary specific review volumes or ratings cannot be guaranteed

Intellectual Property

• All content on leadsfortress.com including text, graphics, logos, and software is the property of LeadsFortress by Web Premium Services
• You may not reproduce, distribute, or create derivative works from our content without express written permission
• You retain ownership of all data and content you provide to us including your customer database and business information

Limitation of Liability

• LeadsFortress shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services
• Our total liability for any claim shall not exceed the total amount paid by you in the three months preceding the claim
• We are not liable for changes to Google's algorithms, policies, or ranking systems that may affect service results

Termination

• We reserve the right to terminate or suspend your account immediately if you violate these Terms or engage in fraudulent, abusive, or illegal activity
• Upon termination you will lose access to your client dashboard and all associated services
• Sections relating to intellectual property, confidentiality, limitation of liability, and indemnification survive termination

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the applicable US courts.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify active subscribers of material changes via email at least 14 days before they take effect. Continued use of our services after that date constitutes acceptance of the updated Terms.

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